Privacy Policy

Last updated: December 15, 2025

1. Introduction

Your privacy is important to us. It is HIPAA Training's policy to respect your privacy regarding any information we may collect from you across our website, hipaatraining.us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

2. Information We Collect

We only collect information about you if we have a reason to do so—for example, to provide our Services, to communicate with you, or to make our Services better. We collect information in the following ways:

2.1 Information You Provide to Us

We collect information that you provide to us directly when you:

  • Complete our training modules: We store your progress through the training modules using browser session data.
  • Generate a certificate: When you generate a certificate, we collect your name to include on the certificate.
  • Contact us: If you email us or otherwise contact us, we may keep a record of that correspondence.
  • Request email delivery: If you choose to receive your certificate by email, we collect your email address.

2.2 Information We Collect Automatically

When you visit our website, our servers may automatically log standard information including:

  • IP address
  • Browser type and version
  • Pages you visit
  • Time and date of your visit
  • Time spent on each page
  • Other details about your visit

3. How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Track your progress through the training modules
  • Generate certificates of completion
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you for customer service or to provide updates
  • Request reviews and feedback about our services

4. Review Invitations and Third-Party Services

When you request to receive your certificate by email, we may share your email address with Trustpilot, a third-party review platform, for the purpose of inviting you to leave a review about your experience with our training program. This helps us improve our services and assists other users in making informed decisions.

4.1 How Review Invitations Work

  • When we send your certificate via email, your email address is automatically shared with Trustpilot
  • Trustpilot will send you a review invitation email typically 1-7 days after you receive your certificate
  • You can choose whether or not to leave a review - it is completely optional
  • You can unsubscribe from Trustpilot review invitations at any time using the links in their emails

4.2 Trustpilot's Privacy Policy

Trustpilot operates under their own privacy policy, which governs how they handle your email address and any reviews you choose to submit. We recommend reviewing Trustpilot's Privacy Policy to understand how they process your information.

5. Cookies and Session Data

We use browser sessions to keep track of your progress through the training modules. This allows you to return to the site and continue where you left off. If you clear your browser cookies or session data, your progress may be lost.

6. Other Third-Party Services

Our website may also use other third-party services such as:

  • Analytics providers: To help us understand how visitors use our site
  • Advertising networks: To display advertisements on our site (Ad Sense)
  • Payment processors: To handle donations securely

These third parties may use cookies, web beacons, and other technologies to collect information about your use of our website. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, and better understand your online activity.

7. Data Security

We take reasonable precautions to protect your information. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

9. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, such as:

  • The right to access information we have about you
  • The right to request that we delete your personal information
  • The right to object to processing of your personal information
  • The right to data portability
  • The right to opt-out of review invitations: You can unsubscribe from Trustpilot review emails using the unsubscribe link in their emails, or contact us to request that your email not be shared for review purposes

10. Children's Privacy

Our Service is not directed to children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].